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Our Shipping Policy

  • Shipping to different addresses: If you wish to ship items to multiple addresses, you will need to place separate orders.
  • Shipping using multiple shipping methods: If you wish to ship items using different shipping methods, you will need to place separate orders.
  • International shipping: Orders can only be shipped within the United States and Puerto Rico.
  • Orders are shipped Monday-Friday, excluding holidays. We make every effort to ship your order within the next business day.
  • We cannot ship to P.O. Boxes
  • We offer 1-day air saver, 2-day, 3-day, and standard ground delivery service through UPS. We do not offer overnight shipping at this time

Our Return Policy

It goes without saying (but we’ll say it anyway) — we want you to be 100% happy with your West Coast Coffee purchase. If you have received an order and you are dissatisfied for any reason, we will do our best to make things right. Simply send us an email within 30 days of receipt and our Customer Support team will be happy to help you.

Contact Customer Support: info@westcoastcoffee.com

A couple things to note:

Because coffee is a food product, it isn’t going to be necessary to return it. If you have received damaged or defective merchandise, please contact Customer Support within 30 days of the original purchase date for a full refund minus shipping charges. 

Have questions? Contact our friendly Customer Support Reps at: info@westcoastcoffee.com and be sure to include your Order Number.

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